What our Customers say...
I recently had a broken pipe in our vacation home. It was nerve wracking being out of town while this occurred, but SERVPRO took care of everything! Josh, the manager, communicated all aspects of our loss efficiently with both my wife and I, and our insurance adjuster. Their team took great pride in the work they did to our home. I just returned home from checking it all out and it really is just "Like it never even happened."
Thank you SERVPRO!!
Unbelievable customer service. Responded quick to my scene. Their employees were friendly and courteous.
You won’t be disappointed with their care!
I am beyond happy with SERVPRO! Waking up to 3" of water in your basement is awful. SERVPRO responded quickly and took care of the dry-out and the reconstruction of our basement. Our whole experience was seamless in an otherwise hectic situation. I recommend SERVPRO to anyone dealing with water damage. They are the best!
THANK YOU SERVPRO Livonia!! They permanently removed a horrible odor from our home with their Ozonator back in November 2017.
Odor was gone within 48 hours. I tried months of DIY attempts without success. My only regret is not calling them sooner!!
I had a wonderful experience with SERVPRO. They were friendly, on time, and empathetic to our loss. Anyone who has had a water disaster in their home knows how stressful it can be. SERVPRO made it much easier to deal with! Thank you!
My wife and I came home from vacation to find we had a flood in our basement while we were gone. Immediately we contacted our insurance company who recommended we call SERVPRO to take care of the water. The crew came out within 30 minutes and went right to work getting the water out and cleaning up the damages. They were prompt, friendly and explained everything they were doing. It was a depressing situation given it happened right after a nice vacation but we greatly appreciated that SERVPRO didn't make a bad situation worse. Highly recommend.
Extremely prompt, professional and polite. Joshua Truel from the Livonia location and his workers have done an amazing job at our home. The drywall and paint are impeccable. They were respectful of our home, keeping everything as neat and tidy as is possible on a job site. I appreciate prompt responses from Josh whenever I had a question. I wouldn't hesitate to recommend their services.
Totally AWESOME experience in an otherwise crazy, highly stressful situation of a water heater dumping GALLONS of water into my finished basement. The fast response and sympathetic, friendly, professional, above-and-beyond help and guidance of Mark, Josh and Jeff was appreciated more than they likely realize. The SERVPRO Livonia team come HIGHLY recommended by one extremely satisfied customer. Thanks, sincerely! --Lisa J.
Looks great! Thank you.
Jeff and his team were quick. They identified and documented the source. They helped me with the insurance. I would recommend them.
Josh Turel was great. Explained all my options thoroughly. The group that was working was pleasant and efficient.
The lower level of our house flooded, and it's going to be awhile til we're back to "normal", but my thanks to SERVPRO.
Thank you for all your help and fast response when we needed your help.
If at any time you need a reference have them give me a call!
SERVPRO was very helpful and attentive to our situation. They assisted in the insurance process and completing the reconstruction!
Jaclyn did a great job cleaning up a bug infestation situation I had in my basement. She was quick and professional. She went above and beyond, with actually cleaning cobwebs and moving items around to make sure the job was thoroughly done.
I had both water and fire damage in my home. SERVPRO Livonia was prompt with their clean up and very courteous. Josh has done a great job working with my insurance company. I would definitely recommend these guys again.
I appreciated your professionalism and calm demeanor through my tenants loss. The amount of effort SERVPRO exuded to protect priceless books, while trying to save as much of the structure as possible was truly astounding. I'm ready to do ERP's for all my properties.
“Words cannot express how much we appreciate what you all did for us after we were flooded. Not only did you do an AWESOME job with the clean-up, but you all made it much more bearable, and less stressful and frustrating, for us.”